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Terms and Conditions
WALKABOUT TERMS AND CONDITIONS

 What makes Walkaboutdownunder.com.au different?

  • We have over ten years of experience finding the best outdoor wear.
  • We've tried everything and bring you the best. We are our own customers, so we have a real reason to ensure the best quality at the best prices.
  • We provide you with high quality at prices up to 25% lower than stores.
  • We listen to you, our customers. We find the best products for your needs and if we can't find good products, we make them ourselves. Do you have a product idea, a question or a comment about something you bought at Walkabout...let us know!


PRODUCT AVAILABILITY


Walkabout Downunder endevours to have product on hand at all times, however there are occasions where purchases will be drop shipped direct from our US supplier due to stock shortages.

PRICING


Prices are in Australian Dollars. Credit card transactions will be converted to US Dollars at the date of purchase and will appear on credit card statements in US dollars. Our major suppliers are located in the United States and most shipments are paid for in US Dollars.

Prices do include Goods and Services Tax as we are not required to be registered for GST at this time.

SUPPLY

 

Orders are processed within five business days of receipt.

If stock is unavailable  you will be contacted within five business days and you will be given the opportunity to cancel the order prior to your payment being processed.

RETURNS AND EXCHANGES


If you are unhappy with your purchase please return in the same condition your order was received and we will be happy to refund the purchase price.  Please ensure product is returned in its original condition and all tags are in place.  Postage and handling charges are NOT refundable.  Where a replacement is required, your credit card will be charged for the additional freightcosts and any pricing differences.

For returns information please email: sales@walkaboutdownunder.com.au

  
All refunds or exchanges must occur within 30 days of the date on your receipt.  

DELIVERY

Domestic
Purchases from the Walkabout Down Under, where stock is available in Australia, will be forwarded by Australia Post and should be delivered within 5-7 business days to all areas of Australia. If the stock is drop shipped from US via the companys agent it will be delivered by the United States Postal Service and will take approximately 10 - 14 business days to be delivered.

International

International purchases from the Walkabout Down Under will be shipped by the companys US agent via the United States Postal Service and will take approximately 10 -14 business days to be received in most countries world wide. Any insurance coverage is the responsibility of the purchaser and requests for such should be noted in the notes area of the purchase confirmation page.

There are circumstances where your order will take longer to be delivered. Should you believe your order has taken an extended period of time to be delivered, please send an email to sales@walkaboutdownunder.com.au.

IMPORT DUTIES AND TAXES

Deliveries outside Australia may be subject to government import charges and taxes which are payable by the receiver.  These charges are not included in the purchase price of orders completed by Down Under Adventure Wear Pty Limited.  These charges are the responsibility of the customer.

DISCLAIMER

You acknowledge that your on-line connection to the Walkabout Down Under is at your risk, and that you assume all responsibility for any costs associated with the repair of any equipment used to connect to our site, and agree to indemnify Down Under Adventure Wear Pty Limited from and against any and all claims, damages, costs and expenses arising from the use of the site.

FEEDBACK

If you were not satisfied with your online shopping experience or would like to provide feedback, please email sales@walkaboutdownunder.com.au
Explaination of terms
Availability of Stock:
If stock is "Available", its located at our suppliers warehouse in the US.
If stock is "Unavailable",  there is no stock our US supplier has run out of stock.
In this instance the purchaser will be contacted within 5 business days of the receipt of the order and given the opportunity to wait for the product to become available or cancel their order.

 
 
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